FAQs about Ooka Island

Across each country and within each country there are unique features and intonation in English. We might make our vowels a little longer but it is still the vowel “o”.  There are considerable variations in accents even within a Country. The program “at the end of the day” teaches the 44 sounds that are used in the English language. They are the same world wide!

Right now, the Ooka Island Adventure is only available in English. However we do have many future development projects and we may develop the Ooka Island Adventure in additional languages.

When a player first begins playing Ooka Island, they get to customize their avatar in the avatar creator. In the avatar creator they have the ability to change the look and style of their avatar. There are lots of different options to choose from so that they can make their avatar as unique as themselves!

After they setup their avatar the first time, they can change the look of their avatar at anytime during Free Play. When players reach Free Play, they can access the avatar creator by clicking on the yellow wardrobe in the Pencil Playground.

Currently the Ooka Island Adventure is only available for Mac and Windows.

There is an Ooka Island app available (for Free!) on the iTunes store called Ooka Tunes: Sing-Along Songs. You can find out more about our Ooka Tunes app here.

To Download the Ooka Island Adventure, click the link below.

Download the Ooka Island Adventure

To install the Ooka Island Adventure on a Mac, follow the instructions below.

1. Double click the install file on your desktop (OokaMac3.pkg).
When the install window opens on your screen, click ‘Continue’ to start the installation.

2. Review the ‘Read Me’ and click ‘Continue’.

3. Review the ‘Software License Agreement’ and click ‘Continue’.

4. Click ‘Agree’ to indicate that you agree to the Software License Agreement, and to continue the installation.

5. Enter your username and password. (If your user account on the Mac is not an administrator account you will need to contact someone who has an administrator account, to enter the username and password so that you can continue the installation). If you do not have a password, just click enter.

6. The Ooka Island Adventure will begin installing. This could take 5 to 15 minutes to complete.

7. When the installation finishes successfully, click ‘Close’.

You can now find the Ooka Island Adventure in your ‘Applications’ folder inside the ‘Ooka-Mac’ folder. Double click the Ooka Island Icon to open the program. The Mac installer does not create a desktop icon, but you can drag the Ooka Island icon to your dock for easy access to the Ooka Island Adventure.

Congratulations on installing the Ooka Island Adventure!

Follow the instructions below to download and install Ooka Island.
(Note: If you have already downloaded Ooka Island, skip to the install instructions).

Download the Ooka Island Adventure

Install the Ooka Island Adventure

Downloading the Ooka Island Adventure

1. On the Ooka Island Download page click ‘PC Download’. If a window appears asking what you would like to do,  click ‘Run’ or ‘Save’.

2. When the file finishes downloading, you will need to run the file, ‘Ooka_Adventure_Installer.exe’.
– If you clicked ‘Save’ in the previous step, find the file (it is usually located in your downloads folder) and double click the file.
– If you clicked ‘Run’ in the previous step, the program will start to run automatically.
– If you see a popup similar to the one pictured below, click ‘Ok’ to allow the program to run.

3. If a Security Warning appears, click ‘Run’. The ‘Ooka_Adventure_Installer.exe’ is a download from Ooka Island and can be trusted.

4. Agree to the ‘End User License Agreement’ by clicking ‘I Agree’.

5. By default, the download of the full install file will save to your Desktop. Click ‘Next’ to save the file to the default location, or click ‘Browse’ to select a different save location.

6. The ‘Ooka_Adventure_Installer.exe’ has a few setup items to complete. While it does this, you will see ‘Initializing …’. This may take a minute or two.

7. Once the Initializing is complete, the full Ooka Island Adventure will begin downloading. The file that it is downloading is called ‘OokaWin3.exe’ and is 2GB in size. Below the progress bar, you will be able to see the remaining download time.

8. Once the download is complete, following the instructions below to install it on your computer.

Installing the Ooka Island Adventure

 Note: The installer will automatically uninstall previous versions of Ooka Island. 

To install the Ooka Island Adventure on a Windows machine, follow the instructions below.

1. Double click the install file on your desktop. (OokaWin3.exe). When the install window opens on your screen the InstallAware Wizard will first verify and extract the contents of the OokaWin executable. This could take up to 10 minutes to complete. When it is finished, click ‘Next’ to start the installation.

2. Review the ‘Software License Agreement’. Put a check in ‘I accept the license agreement’ box and click ‘Accept’ to continue.

3. If you want to install Ooka Island to the default location click ‘Next’ to continue. Otherwise, enter the new location and click ‘Next’.

4. The Ooka Island Adventure will begin installing. This should take about 5 minutes to complete.

5. When the installation is complete, click ‘Finish’.

On all Windows operating systems, the installer should have created an icon on your desktop. If you do not see the Ooka Island Adventure icon on your desktop, you can find the program in the following location C:Program Files(x86)/Ooka Island Adventure. Double click the Ooka Island Icon to open up the program!

Congratulations on installing the Ooka Island Adventure!

Step 1: Download (or Re-download) the program

How To:

To access Ooka Island you must first complete the one-time download and then install it onto your computer. Installation takes approximately five minutes.

As long as you have a username and password, Ooka Island can be accessed from as many computers (PC and mac) as you’d like! Find out how to do it quickly and easily with the two options below.

Click on this link to go to the Ooka Island Reading Adventure Download Page

Installation Option 1: Use removable media such as a USB flash drive or blank DVD (with 3GB of free space) to copy Ooka Island to a new computer.

How To:

Insert removable media into the computer where you initially downloaded Ooka Island.

Locate the file named “OokaWin3.exe” (PC) or “OokaMac3.pkg” (Mac). The file is saved in your Downloads folder (unless you purposely saved it to another location).

Copy and paste the program file to the removable media.

*Tip – If you have a lot of computers to load (e.g. computer lab), you can copy the program file to multiple pieces of removable media and complete multiple installations simultaneously to save time. 

Insert the removable media into the new computer and copy and paste the Ooka Island program file to a safe location where it won’t be deleted.

Double click the program file to install.

Once the installation is complete, you can eject the removable media from the computer.

If you’re on a PC, launch Ooka Island by double clicking the blue circular icon on your desktop. If you’re on a mac, the icon is located in Applications in the “OokaMac” folder. Double click the icon (circular blue ooka wave) to launch.

Installation Option 2: Use a shared network

How To:

On the computer where you initially downloaded Ooka Island, locate the file named “OokaWin3.exe” (PC) or “OokaMac3.pkg” (Mac). The file is saved in your Downloads folder (unless you purposely saved it to another location).

Copy the file to an accessible drive on your computer network. If you will be installing Ooka Island on different types of machines, copy both the mac and windows version of the installer to the network drive.

On every computer system where Ooka Island will be used, access the Ooka Island installer from the network location and run the installer.

When you begin downloading, or installing Ooka Island and you may notice that you first need to download or install a program called Akamai NetSession. Ooka Island uses the Akamai NetSession installer to improve the overall download and install experience of the Ooka Island Adventure.

Ooka Island Adventure 3 will automatically uninstall previous versions of the Ooka Island Adventure. Download version 3 now.

You can also remove earlier versions using the instructions below:

Depending on the type of computer and version of the operating system you are using, the uninstall instructions are slightly different. Follow the instructions below that correspond to your computer’s operating system.

• Windows 7 & Vista
  • Click Start -> Control Panel
  • Click ‘Programs & Features’
  • Click ‘Ooka Island Adventure’ and select ‘Uninstall’
  • A pop-up should appear to uninstall the game. Use the uninstaller to uninstall the game.
• Windows XP
  • Click Start -> Control Panel
  • Click ‘Add/Remove Programs’
  • Click ‘Ooka Island Adventure’ and select ‘Uninstall’
  • A pop-up should appear to uninstall the game. Use the uninstaller to uninstall the game.
• Mac OS
  • Navigate to the folder ‘Ooka-Mac’. (This folder, by default, can be found in the Applications folder).
  • Select the ‘Ooka-Mac’ folder and drag it to the trash.

Because the Ooka Island Adventure is such a large game, when you download the game on a windows PC you need to click ‘Save’ and not ‘Run’. If you clicked on ‘Run’ when downloading the game you will need to start the download over again. Click here to download the program.

If you clicked on ‘Save’ when downloading the Ooka Island Adventure the game installer should have saved to your downloads folder. If you can’t find your downloads folder, you can do a search on your computer for ‘OokaWin3.exe’ if you’re on a windows PC, or ‘OokaMac3.pkg’ if you’re on a Mac.

On Windows:

To create a shortcut to the game on your desktop, navigate to: C:Program Files (x86)/Ooka Island Adventure, right click on the Ooka Island Adventure logo and select ‘Create Shortcut’.

*Note: Your computer may indicate that you can’t create a shortcut in this location but a shortcut can be created on your desktop. Select ‘Ok’ if this comes up. This will create a new shortcut to the Ooka Island Adventure on your desktop.

If you did not see this message, drag and drop the new shortcut icon, that was created, to your desktop.

On Mac:

Navigate to the Ooka-Mac folder in Applications. Click on the Ooka Island Adventure logo inside the Ooka-Mac folder and drag it to your dock.

The Ooka Island Adventure is a huge program. It requires 2GB of space on your computer and can take up to 2 hours to download. But don’t let that get in the way of starting your Adventure! It is web-based, but is self contained, so that children are never directed to other online content. It is a safe and secure environment that is designed for learning and adventure! 

If you don’t want to spend the time with the download, contact our customer support at 1-877-307-3616. We can send you a copy of the game in the mail and that installation takes only 10 minutes! 

If you receive a ‘cannot display webpage’ error after clicking on either the PC or Mac download link, you may need to disable your firewall or anti-virus program to begin the download.

Once the download is finished, remember to enable your firewall or anti-virus program!

Use the link below to access the Ooka Island Adventure download page.

Download the Ooka Island Adventure

If you try to install the Ooka Island Adventure but are unable to complete the installation because ‘the installer had insufficient privileges to install the Ooka Island Adventure’, use one of the two options below to install the program.

1 – Log into a an account on your windows computer that has administrative privileges and install the Ooka Island Adventure. The installer for Ooka Island will install the program for all users on the windows computer.

2 – If you are logged into a windows user account with limited permissions, right click on the OokaWin3.exe file and select ‘Run As Administrator’ to do the install. Before the installation begins, windows will require you to enter your administrator username and password, so be sure to have that available before you begin the installation.

When a player first begins playing Ooka Island, they get to customize their avatar in the avatar creator. In the avatar creator they have the ability to change the look and style of their avatar. There are lots of different options to choose from so that they can make their avatar as unique as themselves!

After they setup their avatar the first time, they can change the look of their avatar at anytime during Free Play. When players reach Free Play, they can access the avatar creator by clicking on the yellow wardrobe in the Pencil Playground.

Part A of the Cave of Sounds activity involves listening for a specific sound when presented with a group of single sounds (not syllables). Part B of this activity involves connecting the new sound to its printed form, and Part C requires the player to listen to a syllable and identify its first or last sound. (In each Part C session the player listens for initial sounds only, or final sounds only.)

Part A:
The first part of the Cave of Sounds is an ‘auditory only’ activity. As the player travels through the first cave, s/he stops at seven gates. At each gate s/he hears a series of sounds. When the target sound is heard, s/he clicks anywhere in the cave (s/he does not need to click on any particular object, just click anywhere within the cave). If the player clicks correctly, the gate opens and s/he travels along the tracks to the next gate. If s/he clicks incorrectly, Zobot repeats the sound and the player tries again.

Part B:
In the second part of the activity, the player must identify the printed form (letter or letters) of the sound that s/he listened for in Part A. Using a magnifying glass, s/he finds and clicks on the letter(s) representing that sound (five times).

Part C:
At level five of Cave of Sounds, a third part is added. In this section the player listens to a word or syllable and uses a magnifying glass to find its first or last sound and then clicks on the letter(s). The word or syllable is then displayed on the screen and the player says the word with Zobot.

When players successfully complete a level in an activity on Ooka Island, they receive a sticker reward and get one item unlocked in the Mist Mart. The unlocked item is displayed in the ‘Ookariffic Popup’ at the end of the activity. Players can then purchase the unlocked item from the Mist Mart during their free play session.

Certain items within the Mist Mart are ‘locked’ when the player begins the Ooka Island Adventure, and are unable to be purchased from the Mist Mart. These items are designated with a ‘lock’ icon in the bottom right hand corner of the item. As players successfully complete activities on Ooka Island these items are unlocked and are then able to be purchased in the Mist Mart. Unlocking items on Ooka Island does not make them available in the Pencil Playground but does makes them available for purchase in the Mist Mart. When you purchase an item from the Mist Mart it will appear in the Pencil Playground, clothing and costumes will appear in the Wardrobe inside the Pencil Playground.

Free Play lasts for eight minutes and when it finishes, the Ooka Island Adventure will bring the player back into Guided Play. When players are in the Pencil Playground or the Mist Mart, they will be moved immediately into Guided play. Players who are in one of the seven learning activities or in the Popcorn Library at the end of Free Play will finish the current activity or the book that they are reading, and will then be moved into Guided Play. If Free Play continues beyond eight minutes, the player should log out of the game and log back in to continue on the Guided Play path.

The learning flow consists of 20 minutes of guided curricular play in a variety of fun phonemic and phonetic activities and then 10 minutes of reading a new e-book in the Popcorn Library. After this 30 minute period of learning, the child has accomplished a lot of hard work and as a result is rewarded with Free Play! During Free Play, the entire island opens up and children can navigate freely throughout the island to explore and discover new surprises. The Free Play feature is enabled after a child completes a full cycle of the learning flow (see PDF).

Check out our Day of Play blog post to learn more about the learning flow!

Each learning activity on Ooka Island focuses on a different skill that is essential for reading fluency and comprehension. You can learn more about the seven learning activities on Ooka Island and the skills they focus on here.

The Ooka Island Adventure has many innovative features. Check out our innovative features guide for more information.

The Ooka Compass is an in-game assessment that can be taken by any child/student with an Ooka Island Adventure account. The assessment won’t bypass the activities to higher levels, as it’s very important that the sequence of phonemic and phonetic activities (e.g. Cave of Sounds) are followed through so the child is strong and secure in the sound system, but does provide a way for players to skip books in the Popcorn Library to the appropriate reading level. Based on their achievement in the assessment, a player will either start higher up the book path at the Beginning level or they will start at the beginning of the book path in the Emergent level.

Find out more about the Ooka Compass in our Innovative Features section.
You can turn on the Ooka Compass through the Ooka Lighthouse.

1. Log into the Ooka Lighthouse using the same parent/instructor username and password you use to log into the game.
2. Click on Players
3. Click on a player name
4. Put a check in the box next to ‘Enable Ooka Compass’
5. Click ‘Save’

Please note:  

1. We only recommend the Ooka Compass for young learners who have been introduced to reading already and are at least 6 years old, as it assesses them on higher level content and has them read a Beginning level book.
2. The Ooka Compass needs to be completed in one session. The Ooka Compass takes approximately 20 to 30 minutes to complete.
3. Once a player has taken the Ooka Compass, there is no benefit to having them complete the Ooka Compass again.

Note: Because of hardware limitations, older netbooks are often unable to play the Ooka Island Adventure.

Operating System: Windows XP, Vista, 7, 8 or Mac OSX 10.5 & up

Processor:
Windows: Pentium 4 – 1.3Ghz or AMD Semperon
Mac: Intel architecture

RAM: 756MB (Windows Vista requires 1GB)

Monitor: Must support 1024×768 resolution

Graphics: DirectX 9-capable graphics hardware with 64MB Video Memory. (Most cards made after 2006 should be able to run the game).

Audio: Built in or external speakers

Hard Drive: At least 3GB of available space

Network: Persistent high speed internet connection

Operating System: Windows XP, Vista, 7, 8 or Mac OSX 10.5 & up

Processor: Intel Core 2

Recommended: 1GB or more

Monitor: Must support 1024×768 resolution or higher

Recommended: Fully compatible DirectX 9+ dedicated graphics hardware with 256MB Video Memory

Audio: Built in or external speakers

Hard Drive: At least 5GB of available space

Network: Persistent high speed internet connection

There is no difference between the home edition of Ooka Island and the homeschool edition of Ooka Island, however we have separate sections on our website as homeschoolers and non-homeschoolers are often interested in different aspects of the program. For instance, our homeschooling customers are often interested in the program as a full curriculum and our home customers might be more interested in using the program as a  supplemental resource to their current school curriculum.

If you purchase through Home or Homeschool you get access to the exact same program for the exact same price.

Yes. If you have more than 4 students for whom you want to purchase licenses, you can request a quote for school licenses. An annual school license is valid from the date of purchase through to the end of the school year.

We do not store your credit card information on our servers. All credit card information that you share with us is maintained by PayPal, our online merchant. Paypal automatically encrypts all information that is sent to their servers using a 128-bit encrypted SSL key. Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. Paypal Security.

For more information about our cancellation and refund policy, please click here.

The Ooka Island Adventure can be downloaded, played and purchased from any location in the world!

We have three payment options for our customers who are outside of the US or Canada.

1. If you reside outside the US or Canada, but have a Canadian or US credit card, then you can purchase the Ooka Island Adventure through our online store. Just follow the online steps and you can easily purchase and download the program.
2. If you don’t have a US or Canadian credit card but you have a PayPal account, you can still purchase the Ooka Island Adventure through our online store. Just follow the online steps and select ‘PayPal’ when purchasing the program.
3. If you don’t have a US or Canadian credit card or a PayPal account you can still purchase the program. Just contact our Customer Service centre via phone at 1-877-307-3616 and they can process credit cards from other countries using our our in-house payment processing system.

The picture password assigned to a player account can be changed at any time. To change the picture password:

1. Log into the Ooka Lighthouse with your parent/instructor login information
2. Click on ‘Players’ under ‘Manage’
3. Click on the player’s name, whose password needs to be changed
4. Select a new password, by clicking one of the pictures available
5. Click ‘Save’ to save the new password

For ease of use, the game saves parent/instructor user credentials unless otherwise specified. To log into another parent/instructor account, click ‘Logout’ on the left hand side of the child/student login screen. This will exit you out of the child/student login screen and bring you back to the parent/instructor login screen where you can enter a new login.

The player name for a child/student can be changed in the Ooka Lighthouse.

1. Log into the Ooka Lighthouse, and click ‘Players’ under ‘Manage’
2. Click the player name that you wish to change
3. Enter the new player name in the field labeled ‘Desired Player Name’
4. Click ‘Save’

If you have forgotten your parent or instructor username and/or password, use our ‘Forgot Your Username/Password‘ tool to have this information sent to the email address that you used to create your Ooka Island account.

There are two parts to logging into the Ooka Island Adventure. The first login screen requires the parent/instructor to enter his/her credentials. Once the account information has been successfully entered the Ooka Island Adventure opens up the child login page. Children will not need to memorize a username or password as we use picture avatars for usernames and pictures for passwords. This allows children to easily remember their login credentials, while keeping accounts secure when a parent/instructor has access to multiple student/child accounts.

To begin the login process, double click on the Ooka Island Adventure game icon to start the game. After the opening credits and the Ooka Island video, you will be taken to the parent/instructor login page, where you can enter your parent/instructor login information. Upon successful entry of this information the game will open the student/child account login screen. Now that you have logged into the Ooka Island Adventure you can hand control over to the student/child for the selection of an avatar and the choice of a picture password. Once this is done the Ooka Island Adventure will log the child into the program and play can begin.

If you are seeing: “No child accounts present, click here to add child accounts” when you log into the Ooka Island Adventure then you need to login to the Ooka Lighthouse and setup an account for your children/student’s.

The Ooka Island Adventure has a two tier account structure. There is a login for the parent/instructor account which is created when you sign up for the Ooka Island Adventure. Assigned to each parent/instructor account are child/student accounts which are set up in the Ooka Lighthouse. Log into the Ooka Lighthouse now, to setup player accounts for your child/student.

If you are finding the game slow, check to make sure that your computer system meets the minimum requirements. The game will play on the minimum requirements but you may notice that it takes a bit longer to load activities than on the recommended hardware. If you are finding the game slow and are playing on a computer system that meets the recommended requirements try re-installing the game.

If that does not work, please contact our support team and they can look into the issue in more detail for you.

We have seen an issue with Lion’s application restore feature that can affect the Ooka Island Adventure. If you are running Mac OS 10.7 (Lion) and you see a ‘Restore Windows’ Pop-up when you try to open the program, then follow the instructions below to correct the problem.

1. Quit or Force Quit the Ooka Island Adventure
2. Open Finder and select the Go menu, while in the Go menu, hold down the option key and select the Library menu which appears.
3. Once you are in the Library folder, look for a folder named “Saved Application State” and open it.
4. Inside of the “Saved Application State” folder find the applications folder named “unity.Ooka Island Inc.Ooka Island Adventure.savedState” and delete “unity.Ooka Island Inc.Ooka Island Adventure.savedState” by moving to the trash.
5. Try opening the Ooka Island Adventure, and it should open without any problems!

Unfortunately players aren’t able to ride the large yellow slide in the Pencil Playground, at this time. It is a feature that we may include in future updates.

If you see the warning message below, when trying to install the Ooka Island Adventure on a Mac, running Mac OS Mountain Lion, follow these steps to update the security settings on your Mac.

“OokaMac3.pkg” can’t be opened because it is from an unidentified developer

1. Click on the ‘Apple’ icon in the upper left hand corner of your Mac.

2. Select ‘System Preferences’

3. Click ‘Security & Privacy’ under ‘Personal’ (shown below)

4. Under the ‘General’ tab, near the bottom of the window, you will see the heading ‘Allow applications downloaded from:’. By default, Mountain Lion has this option set to the ‘Mac App Store’. Put a check next to ‘Anywhere’.

Note: If your Mac account is password protected, this option may be greyed out when you first open the window. To make any changes, first click on the ‘Lock’ in the lower left hand corner of the window, and enter your administrator username and password. 

5. When you select ‘Anywhere’ the following popup will appear. Click on ‘Allow from Anywhere’.

6. Close out ‘System Preferences’, and try installing the Ooka Island Adventure. You should be able to complete the install without any problems!

If you are having trouble seeing the sounds/letters in an activity such as the Cave of Sounds and you are playing the Ooka Island Adventure on a computer running a Windows operating system, the missing sounds/letters are most likely due to to an out-of-date graphics driver.

The Learning Support Representatives (LSR’s) at Ooka Island can help you update your graphics driver. Please contact our support team via chat, phone (1-877-307-3616), or email (support@ookaisland.com) to let them know that you are experiencing this issue, and they will help you update your graphics driver.

If you are unable to enter your username and password into the Ooka Island Adventure login screen, first, make sure you are connected to the internet. The Ooka Island Adventure requires a persistent internet connection and an easy test that you can do, is to open up a web browser and try to surf the web.

If you are are able to view webpages in your web browser, but are still unable to enter your username and password into the Ooka Island Adventure login screen, then it could be that a program on your computer is disallowing the Ooka Island Adventure from connecting online.

One such program that we have seen do this, is the Norton Internet Security Smart Firewall. By default, the Smart Firewall is turned on and monitors network activity automatically. Follow the instructions below to disable the Norton Internet Security Firewall.

Another such program is Zone Alarm. Zone Alarm can be set up so that all new applications that require internet access are blocked by default. Follow the instructions below to update your Zone Alarm settings.

Updating Zone Alarm Settings:

To allow Ooka Island to connect to the internet through your Zone Alarm firewall, you may need to update the trusted level of the Ooka Island Adventure on your computer.

Zone Alarm has a full set of instructions on how to update the settings for individual programs, on their FAQ page. If you have any questions, or require assistance to do this, contact their customer service support desk.

Disabling the Norton Internet Security Smart Firewall:

If you have Norton Internet Security 2012 installed on your computer, the easiest solution is to disable the firewall before you play Ooka Island. (See directions below). To modify the smart firewall settings to allow Ooka Island Adventure access without disabling the firewall, visit this website.

1. Open Norton Internet Security, and click Network tab.
2. Slide the Smart Firewall button to the off position, and then click OK.

Once you complete steps one and two, close Ooka Island and re-open it. You should be able to enter your username and password on the login page.

If you have an earlier version of Norton Internet Security, contact one of our learning support representatives to help you disable the firewall.

Enabling the Norton Internet Security Smart Firewall:

1. Open Norton Internet Security , and click Network tab.
2. Slide the Smart Firewall button to the on position, and then click OK.

Step 1: Download (or Re-download) the program

How To:

To access Ooka Island you must first complete the one-time download and then install it onto your computer. Installation takes approximately five minutes.

As long as you have a username and password, Ooka Island can be accessed from as many computers (PC and mac) as you’d like! Find out how to do it quickly and easily with the two options below.

Click on this link to go to the Ooka Island Reading Adventure Download Page

Installation Option 1: Use removable media such as a USB flash drive or blank DVD (with 3GB of free space) to copy Ooka Island to a new computer.

How To:

Insert removable media into the computer where you initially downloaded Ooka Island.

Locate the file named “OokaWin3.exe” (PC) or “OokaMac3.pkg” (Mac). The file is saved in your Downloads folder (unless you purposely saved it to another location).

Copy and paste the program file to the removable media.

*Tip – If you have a lot of computers to load (e.g. computer lab), you can copy the program file to multiple pieces of removable media and complete multiple installations simultaneously to save time. 

Insert the removable media into the new computer and copy and paste the Ooka Island program file to a safe location where it won’t be deleted.

Double click the program file to install.

Once the installation is complete, you can eject the removable media from the computer.

If you’re on a PC, launch Ooka Island by double clicking the blue circular icon on your desktop. If you’re on a mac, the icon is located in Applications in the “OokaMac” folder. Double click the icon (circular blue ooka wave) to launch.

Installation Option 2: Use a shared network

How To:

On the computer where you initially downloaded Ooka Island, locate the file named “OokaWin3.exe” (PC) or “OokaMac3.pkg” (Mac). The file is saved in your Downloads folder (unless you purposely saved it to another location).

Copy the file to an accessible drive on your computer network. If you will be installing Ooka Island on different types of machines, copy both the mac and windows version of the installer to the network drive.

On every computer system where Ooka Island will be used, access the Ooka Island installer from the network location and run the installer.

When the introduction to the Ooka Island story finishes, you should see a green check mark in the lower left hand corner of the game screen. If you don’t see the green check mark, it means that your screen resolution isn’t high enough to display the full game.

If this happens, close the game, and change your computer’s screen resolution to be at least 1024 x 768. (The game will run at higher screen resolutions, but anything lower than 1024 x 768 will not be able to display the full game screen). Once the screen resolution has been changed, log back into the Ooka Island Adventure and you should be able to create your avatar!

You may run into the issue of the Ooka Island Adventure not opening if you are a customer of Comcast. Recently, we have seen an issue where  a program provided by Comcast, called Constant Guard, won’t allow the Ooka Island Adventure to open. To correct this issue, you can do one of two things:

• If you don’t use Constant Guard and have another anti-virus/firewall program installed on your computer, you can uninstall the program. Once it is uninstalled, the Ooka Island Adventure should open without any problems.
• If you would like to keep Constant Guard installed, you will need to update the settings in Constant Guard to indicate that the Ooka Island Adventure is a safe program and that it can be opened on your computer. For instructions on how to do this, please contact support at Comcast.

If you notice that your child is logged out of the Ooka Island Adventure abruptly and the game is being played on a computer running a Windows operating system, the issue is most likely due to to an out-of-date graphics driver.

The Learning Support Representatives (LSR’s) at Ooka Island can help you update your graphics driver. Please contact our support team via chat, phone (1-877-307-3616), or email (support@ookaisland.com) to let them know that you are experiencing this issue, and they will help you update your graphics driver.

The Ooka Island Adventure is a fully contained world where children can immerse themselves safely. As a parent or educator you don’t have to worry about your child or student coming into contact with inappropriate language or content as the game is a private, secure world where players do not interact with other users they do not know. We have worked hard to make the Ooka Island Adventure a safe and secure place where your child can play.

The Ooka Island Adventure is accessed online but not through a web browser, so players are never directed outside of the game to other websites or to outside content.

All of the children’s progress data is stored on our secure servers which are housed in a secure facility and protected online behind a firewall. As the master account holder you determine how much information you want to share about your child or student and you are the only user with access to their information. Other users are unable to view your child’s progress data or information.